FAQ

StadiumIPTV is a premium native Windows media player and sports dashboard. It organizes live games, scores, and context, then matches streams from your IPTV / Xtream provider. It is software only — not an IPTV package.

No. We do not sell, host, resell, or provide channels, playlists, or streams. You must bring your own lawful provider credentials. See our Terms of Service.

Windows 10 and Windows 11 desktop. There is no macOS, Linux, iOS, Android, or web player at this time.

Xtream Codes-style panels are the primary path. Compatible playlists may work depending on how your provider exposes live streams and EPG. Results vary by provider quality.

Create a Stadium account, then request VIP Beta. After approval, download the Windows installer and sign in with the same email.

The product is still evolving. Features, UI, pricing, performance, and availability can change, break, or be removed without notice. Nothing on the site guarantees final scope.

Requests are reviewed manually. Timing varies. You’ll use the same email for download unlock and desktop sign-in once approved.

An active subscription unlocks up to four devices. Manage devices from Account in the app or on the website.

Use the same Stadium account email as the website. If sign-in fails, reset via the login flow or send feedback with the email on the account (no passwords in tickets).

The most common cause is bad or outdated EPG / channel metadata from your IPTV service — not StadiumIPTV inventing channels. We match against the playlist and guide data your provider supplies. Messy names, missing EPG, wrong kickoff times, or duplicate “ALT / BACKUP” rows all hurt match quality. Cleaner EPG usually means cleaner matches. Try another feed from the Feeds menu when available, or refresh your provider catalog.

Confirm the event is actually on your provider’s live lineup, EPG is loading in the app, and your Xtream credentials still work. International or regional blackouts on the provider side also show up as “no match.” You can still browse Live TV channels manually.

IPTV feeds often trail official data by 30–60+ seconds. Use Hide spoilers and the theater delay control (− / + seconds on the watch scoreboard). That offset is saved globally and survives app restarts.

Usually network or provider-side. Check Wi‑Fi/ethernet, VPN (try off), and whether the same channel works in another IPTV client. Update GPU drivers, close heavy apps, and try a different matched feed. StadiumIPTV can’t fix a source that is down upstream.

Often the stream itself. Switch feeds if offered, or restart playback. If every channel from that provider is off, it’s almost certainly the source, not the player UI.

Only if your provider or network requires it. StadiumIPTV doesn’t bundle or sell VPN access. Using a VPN can help or hurt stream stability depending on your route.

New or rarely downloaded installers often trigger browser warnings. Choose Keep / Keep anyway. See the note on the Download page — investment is going into the app, not an expensive code-signing certificate yet.

Click More info, then Run anyway. The build is not yet signed with a publisher certificate, so Unknown Publisher is expected during VIP Beta.

False positives happen with unsigned new software. Restore the file from quarantine if you trust the download from our site, or whitelist the StadiumIPTV installer path. Report persistent false positives via Feedback.

During VIP Beta, grab the latest installer from Download when approved. In-app update UX may change as we ship.

Software access and Stadium account features (sports hub, device sync, friends, etc.) — not TV content. Content still comes from your IPTV provider.

A limited VIP Beta promo: roughly half off for early subscribers while slots remain. Keep the subscription active to keep founder pricing. Promo terms can change.

Use Manage in Stripe from Account when a Stripe customer is linked. Lifetime or grant accounts are handled by StadiumIPTV ops, not the self-serve portal.

VIP Beta fees are generally non-refundable once access is granted, except where law requires otherwise. Details are in the Terms.

Coverage expands during VIP Beta — major US leagues, soccer, combat, racing, and more. Schedules and depth depend on data sources; some leagues are richer than others.

Sign in with the same Stadium account and an active subscription so cloud sync can run. Local-only state won’t follow you.

Yes — Hide spoilers on SportsHub cards, plus the theater delay for scoreboard and play-by-play while watching.

Both people need Stadium accounts, an active subscription where required, and the feature enabled. It’s VIP Beta software — occasional sync gaps happen; refresh or re-open the hub.

Use Feedback while signed in. Include Windows version, league/game, provider type (no passwords), and what you expected vs what happened.

See Roadmap. Items are plans only and can change during VIP Beta.